SUPPORT

How can we help?

The Civic Quest iPhone and iPad app works offline and keeps your learning history on your device. Start with these answers or send us a note.

Contact

Email support@somemousestudios.com. Include your device model, iOS or iPadOS version, app version, and the screen where the problem occurred. Please do not send confidential legal information.

Frequently asked questions

Does Civic Quest require an account or internet connection?

No. Core play, progress, written responses, and review history work locally without an account.

How do I keep a written response?

Drafts in Featured Case Files save automatically on your device. You can leave the screen and return to continue. Removing the app may remove this local data.

How do I share a playtest or attorney-review report?

In a TestFlight build that includes tester tools, open Progress, choose the relevant export, and use Apple’s share sheet. Nothing is sent to Some Mouse Studios automatically. These controls are hidden in the public App Store configuration.

Is this legal advice or an official bar-review course?

No. Civic Quest is educational content built around original fictional scenarios. Laws vary by jurisdiction, and the app is not affiliated with or endorsed by NCBE.

How do TestFlight updates work?

Open TestFlight, select Civic Quest, and enable Automatic Updates. External beta builds may need Apple review before they become available.

Before reporting a problem

  1. Update Civic Quest and iOS or iPadOS.
  2. Close and reopen the app.
  3. Restart the device if the issue continues.
  4. Tell us the exact steps that reproduce the problem.